• Contactless Chip Based Card
• Daily ATM Limit Rs.20,000/- (At 2.00 Lac+ ATMs under NFS Network).
• Daily POS/ECom Limit Rs.50,000/- (At RuPay enabled POS and Internet Sites).
• Daily Contactless Limit Rs.5000/-.
• SMS Alerts for transactions Please ensure registering of your mobile number with VJSB for Debit / Credit SMS facility and online transactions through OTP.
• Card valid for transactions in INDIA only.

Failed transactions:

• Customers complaint on failed transactions to be resolved by bank within 21 working days from the date of receipt of complaint, failing which customer is entitled to compensation for any delay of Rs.100 per day by the card issuing bank. (If complaint is lodged within 30 days of the transaction).
• For more details please log on to http://www.rbi.org.in notification DPSS.PD.No.2632 / 02.10.002 / 2010-2011

Incomplete financial transactions:

• For incomplete financial transactions (either on Point of Sale Machines / Online transactions), Bank will reverse the funds into Customers account after 21 (working) days.
• If not reversed, Customer has to submit a complaint letter to branch
• Then Bank will raise complaint (chargeback) to the merchant’s bank and reversal or receipt of chargeback slip at Bank’s end may take upto 180 days.
• The procedure is as per RBI/NPCI rules.

• Always keep your card in a safe place, just as you would take care of cash and cheque books.
• Never write down your PIN (personal identification number) anywhere. Memorize it.
• If you receive a replacement card, be sure to destroy your old card by cutting it into four and discard the pieces.

• To block a debit card, a customer simply needs to send an SMS to 9223010999 using the following syntax: BLOCK [SPACE] A/c Number. For example, if a customer wants to block their debit card associated with account number 123456789, they would send the following SMS: BLOCK 002010100000736